• Our care team

    Our multidisciplinary care team is skilled, compassionate and committed. They work with you, at your pace, and help you to achieve your goals in areas such as health, mobility, wellbeing, social, lifestyle, learning, culture and more.

  • Partnership and collaboration

    Sydney Care Partners work in partnership with you. You make the decisions, guided by our expert advisors. We support you every step of the way, through life’s challenges and celebrations.

  • Registered NDIS provider

    This means that we have been independently assessed and received the NDIS Quality and Safeguards Commission tick of approval. This ensures that you receive services that meet the latest quality and safety standards.

  • We support diversity

    Sydney Care Partners staff are as diverse as the community we work in. Our services are inclusive and we work to support people from all walks of life. We specialise in meeting language and cultural needs.

  • Established industry connections

    Sydney Care Partners has strong ties with disability and health care services across the Greater Sydney region. This means that you can be assured to receive specialised services from trusted and quality providers.

  • Responsive support

    Sydney Care Partners encourages you to talk to us about your ideas and provide feedback relating to your services and supports. Our dedicated team ensures that any questions or issues are answered and resolved in a timely manner.

  • “Sydney Care Partners coordinates my services and takes care of the finances and reporting. This gives me tremendous peace of mind.”

    NDIS Participant

  • "Having a care worker to help me with the tasks that I find difficult provides me with more energy to do the things I love."

    Home care consumer

  • “My support worker is fun and kind. I like her!”

    NDIS Participant

  • “The knowledge and support that Sydney Care Partners provides helps our family make informed choices and decisions.”

    Parent and carer

  • “The support I have received has helped me to increase my independence.”

    NDIS participant

  • "Respite provides me with time to rest and rejuvenate. A short break every now and then really helps to recharge my batteries!"

    Carer

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Our team

Our skilled and qualified team members come from a range of backgrounds and experiences within the community and health care sectors.

This includes support workers, aged care workers, case managers, registered nurses and allied health. Our care team is supported by back office administrators and managers who ensure you receive quality services.

Some of our staff have also supported family and friends with disability, while others have lived experience of their own. All are dedicated, compassionate and professional.   

Feedback and complaints

 

Sydney Care Partners welcome your feedback, whether it is a concern, complaint or compliment about our services. Your feedback helps us to improve our service design and delivery. To speak to a Client Manager at Sydney Care Partners:

If after speaking to a Client Manager you are still not satisfied with the response, a complaint can be made to the:

Privacy & confidentiality

 

Sydney Care Partners recognises and respects your right to privacy and confidentiality. The information we collect is used only for administrative and service delivery purposes, in accordance with the Australian Privacy Principles set out in the Commonwealth Privacy Act 1988.

If you have any concerns about your privacy, please speak with us directly on